I had a company deal with it off a recommendation from here.

I had a brand new golf VR6 to drive around with till it was sorted (they were going to give me an M3 as they promised like for like and I argued the coupe was closer to an M3 than a golf) but at the last minute said they could not source one.

Everything went so smoothly. A mate of mine has just had the exact thing happen to here - an x5 shunted her up the backside, the driver admitted to his foot "slipping" off the brake.

I have forgotten the name of the company who sorted mine - I have had other mates go through the mill even when not their fault so would like to make this as easy for her as possible.

does anyone have any thoughts

cheers