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HMRC #1441744
08/08/2013 17:17
08/08/2013 17:17
Joined: Jan 2006
Posts: 5,294
Portsmouth
A
ali_hire Offline OP
Forum is my life
ali_hire  Offline OP
Forum is my life
A

Joined: Jan 2006
Posts: 5,294
Portsmouth
Anybody got a number for there cretins that actually gets you through to someone?

I've just spent 15 minutes of going through menus and listening to a robot only to be told that they're very busy right now and I should probably call back later. No option to hold, just "sorry we couldn't help at this time" and then cut off.

rage

Re: HMRC [Re: ali_hire] #1441753
08/08/2013 17:53
08/08/2013 17:53

P
pegasus
Unregistered
pegasus
Unregistered
P



I know the feeling all too well frown

I know this suggestion will sound even more ridiculous but if you are a regular visitor of your own town/city centre then drop by at your local HMRC office. When I did this I was even more frustrated when I was given an ID ticket with a desk and telephone but I got through to someone immediately who knew exactly what they were talking about without holding for an answer and no transferring to another dept.

Like I say, I know it sounds like messing about but I was in & out the office in less than 3 minutes for something I had just spent nearly an hour on trying to arrange.

I've just registered myself for the government gateway (for accessing my personal information and making amendments, doing reports online etc). Only adding this info for people who need to contact them more often. I haven't started using it so cant say if its any good yet.

Re: HMRC [Re: ali_hire] #1441785
08/08/2013 19:19
08/08/2013 19:19
Joined: Sep 2006
Posts: 8,960
west bromwich
C
coupedummy Offline
Je suis un Coupé
coupedummy  Offline
Je suis un Coupé
C

Joined: Sep 2006
Posts: 8,960
west bromwich
I always call the international line. Seems to go through straight away.


[Linked Image]
Re: HMRC [Re: coupedummy] #1441791
08/08/2013 19:30
08/08/2013 19:30

J
Jonny
Unregistered
Jonny
Unregistered
J



Originally Posted By: coupedummy
I always call the international line. Seems to go through straight away.


You may be on to something there idea

As an accountant, we have an agent line which is answered instantly for many areas of tax. For other we have to wait like everyone else, then you get through to a thick person and have to end the call and redial hoping for someone with slightly more brain cells.

Re: HMRC [Re: ] #1441799
08/08/2013 20:00
08/08/2013 20:00

S
sparkyman
Unregistered
sparkyman
Unregistered
S



Rangers FC have them on speed dial smile

Re: HMRC [Re: ali_hire] #1441812
08/08/2013 20:20
08/08/2013 20:20
Joined: Aug 2011
Posts: 2,595
angus, scotland
jimbob13 Offline
I need some sleep
jimbob13  Offline
I need some sleep

Joined: Aug 2011
Posts: 2,595
angus, scotland
Rangers FC still have a phone?!


[Linked Image]
Re: HMRC [Re: jimbob13] #1441813
08/08/2013 20:24
08/08/2013 20:24

S
sparkyman
Unregistered
sparkyman
Unregistered
S



payphone

Re: HMRC [Re: ali_hire] #1441814
08/08/2013 20:26
08/08/2013 20:26
Joined: Dec 2005
Posts: 4,831
Haslemere, Surrey
M
Mark_S Offline
Forum is my job
Mark_S  Offline
Forum is my job
M

Joined: Dec 2005
Posts: 4,831
Haslemere, Surrey
Originally Posted By: ali_hire
Anybody got a number for there cretins that actually gets you through to someone?

I've just spent 15 minutes of going through menus and listening to a robot only to be told that they're very busy right now and I should probably call back later. No option to hold, just "sorry we couldn't help at this time" and then cut off.

rage


Sounds like they are not listening to you Ali tongue sorry smile


Ali...listen to him


997 C4S
Re: HMRC [Re: ali_hire] #1441886
09/08/2013 07:51
09/08/2013 07:51

M
MrB
Unregistered
MrB
Unregistered
M



I reckon if you pick one of the names published in the news today and phone in saying 'hello I am ******** the notorious tax evader' you'll probably get through quite quickly.

Re: HMRC [Re: ali_hire] #1441887
09/08/2013 07:55
09/08/2013 07:55
Joined: Jan 2006
Posts: 5,294
Portsmouth
A
ali_hire Offline OP
Forum is my life
ali_hire  Offline OP
Forum is my life
A

Joined: Jan 2006
Posts: 5,294
Portsmouth
Cheers guys. Going into my local office will be difficult due their opening hours and my working hours.

I'll just keep trying I suppose.

The letter they sent me yesterday says they expect me to earn over £120k this tax year.

Unfortunately they're way off the mark.

Re: HMRC [Re: ] #1441893
09/08/2013 08:16
09/08/2013 08:16
Joined: Jun 2006
Posts: 6,144
Southampton, Hants
Roadking Offline
Club member 1809
Roadking  Offline
Club member 1809
Forum is my life

Joined: Jun 2006
Posts: 6,144
Southampton, Hants
Originally Posted By: MrB
I reckon if you pick one of the names published in the news today and phone in saying 'hello I am ******** the notorious tax evader' you'll probably get through quite quickly.


They may have tried to settle their affairs but been unable to get through to the help desk! smile


"RK's way seems the most sensible to me". ali_hire 16 Dec 2010

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