Posted By: Anonymous
car not fixed yet , can i keep courtesy car ? - 10/07/2012 18:51
long story short i got a settlement to fix my car myself and had a coutesy car which i was promised i would have till my car was fixed, and was also not made aware of the fact that now they have paid into my account i gave up the right to the car
obviously i would not have accepted to be without wheels for upto 2 weeks for a poxy 1100 quid , cost me almost that to hire a car , surely i should get the courtesy car till mine is fixed as i was told i would and because i wasnt made aware that accepting the payout means they close the case an take the courtesy car off hire
i have told them that they should be aware all their calls are recorded as they like to warn us and i dont mind them digging back and finding the fact they said i would have a car till it was fixed and that i was never made aware of any other situation
obviously i would not have accepted to be without wheels for upto 2 weeks for a poxy 1100 quid , cost me almost that to hire a car , surely i should get the courtesy car till mine is fixed as i was told i would and because i wasnt made aware that accepting the payout means they close the case an take the courtesy car off hire
i have told them that they should be aware all their calls are recorded as they like to warn us and i dont mind them digging back and finding the fact they said i would have a car till it was fixed and that i was never made aware of any other situation