Nest, promised so much delivers so little.
Here are my ramblings/feedback etc. And some woners may not be affected by this stuff...
The smart features are no so smart. House heating coming on at 2 am because the cat has moved onto the sofa for example. Or setting thermostat heating timers only to find the nest Geo fencing technology has overridden it. Heating going off at weird times with no explination. In fact I have just checked my nest and it is busy heating an empty house for no reason!!!!
In a house with multiple occupants one of whom works less than a mile away means the geo fence is useless anyway, plus it assumes you all have the app on your phone, and your phone is with you. Leave it at home and the heating comes on!!!
So geo fence turned off, but you have to check it as it does turn on again without user input.
Support is crap, the user forum was taken down to be rebuilt. That was over 6 months ago. Phones support is rubbish and email takes 2 days to respond. Then they have no answers anyway.
Then there is the wonderful Monthly usage (useless) report. It just tells you how many hours your heating was on for, add some unfathomable eco points rubbish and that's it. Why? I expected a full day by day, minute by minute, breakdown. They collect all that stuff so why can't I see it. Yes I can see it on the app but I cant get to that info to compare with smart meter readings for example.
So it looks great, except why can't it display current AND set temp all the time on screen, and maybe time too. Oh yes and the stat must be plugged in all the time. Why not have a decent battery instead like every other system?
It has so much potential but as MRS says it seems Google have just lost interest. The security camera feature is laughably expensive too. As for Smoke alarm, I'm not sure I'd trust Google that far. After all it seems to be doing its best to torch my joint by setting the heating on all the time.
It is very close to going on ebay. It works for me at present (although today's home check has worried me) but just as a dumb thermostat... which is really what I need now. Alexa integration is handy but again limited to just temp changes. It would be handy if there was a Nest boost heating function, you know the one that our 20yr old heating had that boosted temp for an hour and stopped. That would be very simple to add.. but no.
And another thing. There has been little development but what has been done involves screwing up most of the users as the QA and testing is so poor.
I think Hive or some of the Honeywell systems look a better option in retrospect. I was too smitten with Nests looks.
It's not just me:-
Rant 1Rant 2May fave
if only i'd read this before being seducedAnd there are loads more.
I admit it may work for some but I hate it with a passion. An impulse buy, yes we've all done it, and I regret it deeply. Currently researching for it's replacement as keen not to make the same mistake twice.
I feel better now
and finally, yes this is a 1st world problem