Posted By: MeanRedSpider
Email address - 07/05/2021 16:41
Somebody has (erroneously rather than maliciously, I think) used my email address to register with an online clothes site.
I contacted them to say it was wrong and to please delete it.
They came back and said I needed to lodge a fraud report. I told them I didn’t think it was fraud just an error.
They’ve now come back and said that they can only delete my email address if I supply them my name and address. I’ve responded that I don’t know how that’s of any use to them - especially as I could be anywhere in the world.
The root cause is that these companies don’t validate email addresses when people register. I’ve made the mistake myself before - an error and that’s it - unless they send a validation email to the address. Clearly this company didn’t.
Anybody any experience or guidance on this apart from just insisting they delete it?
I contacted them to say it was wrong and to please delete it.
They came back and said I needed to lodge a fraud report. I told them I didn’t think it was fraud just an error.
They’ve now come back and said that they can only delete my email address if I supply them my name and address. I’ve responded that I don’t know how that’s of any use to them - especially as I could be anywhere in the world.
The root cause is that these companies don’t validate email addresses when people register. I’ve made the mistake myself before - an error and that’s it - unless they send a validation email to the address. Clearly this company didn’t.
Anybody any experience or guidance on this apart from just insisting they delete it?