Posted By: ali_hire
Google reviews - 04/12/2017 13:20
Does anyone know much about this?
My company has received a scathing and erroneous review from a disgruntled ex-customer.
I won’t bore you with all the details, but she refused to pay an invoice so I threatened her with legal action.
She then paid but left us a pretty damning review (most of which I can prove is false, the rest is her opinion).
Google seem impossible to contact though. All you can do is report it, but nothing happens (we previously reported another review which was made years ago when different people owned the company and it was known by another name).
Does anyone know if there’s anything we can do?
My company has received a scathing and erroneous review from a disgruntled ex-customer.
I won’t bore you with all the details, but she refused to pay an invoice so I threatened her with legal action.
She then paid but left us a pretty damning review (most of which I can prove is false, the rest is her opinion).
Google seem impossible to contact though. All you can do is report it, but nothing happens (we previously reported another review which was made years ago when different people owned the company and it was known by another name).
Does anyone know if there’s anything we can do?