How did you respond as the owner of the business though?
Paul is a superb mechanic, but his IT skills are (ahem) a little lacking....
I set up the Motormech presence on Google, so technically, I'm the "owner"
Sorry, I wasn’t clear. I assumed you owned Motormech, but as a Director of my business, I don’t appear to have the option to respond to this review.
I don’t recall ever setting up our Google presence and neither does the other Director, it’s always just been there.
Google seem impossible to contact too.