2 registered members (CVL200, paul),
331
guests, and 3
spiders. |
Key:
Admin,
Global Mod,
Mod
|
|
Forums69
Topics113,543
Posts1,340,441
Members1,785
|
Most Online731 Jan 14th, 2020
|
|
|
Re: Honda and my fingers
[Re: MeanRedSpider]
#1627917
14/12/2018 10:34
14/12/2018 10:34
|
Joined: Dec 2005
Posts: 21,070 Chertsey in the Thames
bockers
Hon Club Member 007
|
Hon Club Member 007
Forum Fossil
Joined: Dec 2005
Posts: 21,070
Chertsey in the Thames
|
MRS, have you considered tweeting them and copying in a few H&S twitter accounts. They don't like things like this in the Social Media domain so this cheap trick approach can sometime illicit a better response. It worked for me with Microsoft!
Last edited by bockers; 14/12/2018 10:35.
|
|
|
Re: Honda and my fingers
[Re: MeanRedSpider]
#1629247
04/02/2019 18:26
04/02/2019 18:26
|
Joined: Dec 2005
Posts: 16,603 Corridor of Uncertainty
Jim_Clennell
Forum veteran
|
Forum veteran
Joined: Dec 2005
Posts: 16,603
Corridor of Uncertainty
|
Finally got a letter from a Honda today “without prejudice” saying they couldn’t recreate the issue and offering a “replacement product” with a form to sign for acceptance. Basically "Sorry, not sorry." Will you be getting the replacement product? Or have your fingers had enough?! The power of dreams...
|
|
|
Re: Honda and my fingers
[Re: Jim_Clennell]
#1629248
04/02/2019 18:57
04/02/2019 18:57
|
Joined: Mar 2006
Posts: 8,852 Cambridge & Cotswolds
MeanRedSpider
OP
Je suis un Coupé
|
OP
Je suis un Coupé
Joined: Mar 2006
Posts: 8,852
Cambridge & Cotswolds
|
Basically "Sorry, not sorry."
Will you be getting the replacement product? Or have your fingers had enough?!
The power of dreams...
Yup - exactly. No - I think I’ll ask for the product back on the basis that I’ll have my own testing done (I have about 300 test engineers reporting to me and access to quite a few product liability lawyers). I think that will be more unnerving for them. After all, I have no confidence that a replacement product will be any safer... In the meantime, I’ve asked them to confirm my view of the situation - in particular, that they’ve ignored my video and that they haven’t even asked me under what circumstances the fault occurred. They are rank amateurs. As this forms part of my day job (and has done for most of the last 15 years) I’m qualified to say how poor they have been. And they have been very poor.
|
|
|
|