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Hypothetical Insurance query #1616485
26/02/2018 13:27
26/02/2018 13:27
Joined: Dec 2005
Posts: 13,200
england
C
came2dance Offline OP
I AM a Coop
came2dance  Offline OP
I AM a Coop
C

Joined: Dec 2005
Posts: 13,200
england
We have a hire car say, Wednesday until Saturday noon under my own insurance. The car is delivered to my home address but the hire company don't come to collect until Monday morning. They say leave the keys in a safe place if i'm not there.

Come Monday morning:
Scenario 1) The car has been stolen by someone using the keys.
Scenario 2) The car has been damaged although we know it was fine on Saturday night.

Who is responsible in each of these events? Me the hirer? or the Hire company?

Over to you guys smile


[Linked Image]www.chrisdoyle-photography.co.uk

Re: Hypothetical Insurance query [Re: came2dance] #1616494
26/02/2018 19:09
26/02/2018 19:09
Joined: Dec 2005
Posts: 33,561
Berlin
barnacle Offline
Club Member 18 - ex-Minister without Portfolio
barnacle  Offline
Club Member 18 - ex-Minister without Portfolio
Forum Demigod

Joined: Dec 2005
Posts: 33,561
Berlin
The only safe way to answer this to ask your insurer...


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Re: Hypothetical Insurance query [Re: came2dance] #1616558
27/02/2018 18:28
27/02/2018 18:28
Joined: Dec 2005
Posts: 754
The South of the West
JonH Offline
Enjoying the ride
JonH  Offline
Enjoying the ride

Joined: Dec 2005
Posts: 754
The South of the West
I would say that once your Contracted period of hire has expired, and you have followed all instructions as requested by the rental Company which they consider meets their due diligence responsibilities such as the agreed location to leave the keys(hopefully you would be insisting on a written instruction rather than a unprovable telephone conversation), then its at their risk entirely.

However, I cant see a hire company asking you to leave the keys on top of a wheel if you are living in Toxteth!!!!!!

Re: Hypothetical Insurance query [Re: came2dance] #1616561
27/02/2018 18:51
27/02/2018 18:51
Joined: Feb 2017
Posts: 1,621
Leicester UK
Ballypete Offline
Club Member 1578
Ballypete  Offline
Club Member 1578
My life on the forum

Joined: Feb 2017
Posts: 1,621
Leicester UK
I think Barnacle has it- and regardless of what the hypothetical staff member says I would also check the terms of the hypothetical contract smile


Doris the 1998 Portofino Blue 20V and Zoe the 1999 Alfa Romeo 916 Spider
Bog standard needn't be boring...
Re: Hypothetical Insurance query [Re: came2dance] #1616633
28/02/2018 16:49
28/02/2018 16:49
Joined: Dec 2005
Posts: 1,466
Kent
Submariner Offline
My job on the forum
Submariner  Offline
My job on the forum

Joined: Dec 2005
Posts: 1,466
Kent
I always get a physical check and written acceptance for the return of the hire car, what your hypothetical scenario clears the way for is a 'damage fee' winging it's way to you. Forums are full of punters being stuffed for false damage.

http://www.thisismoney.co.uk/money/holidays/article-4708510/How-fight-against-car-hire-traps.html

Tried it on with me even after a physical acceptance at Geneva Airport. Had photos on my mobile to prove the damage was on it and marked on the hire documents at pick-up.

Last edited by Submariner; 28/02/2018 16:52.

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