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Leaky Turbo Seals - Is it wear and tear? #1046203
01/06/2010 22:13
01/06/2010 22:13

T
The_Silver_Fox
Unregistered
The_Silver_Fox
Unregistered
T



I have almost certainly got a problem with my turbo seals.

As the car is under warranty I want to know whether this issue could be considered wear and tear, and therefore leave me having to foot the bill.

The turbo is definitely covered in the Warranty, as it is marked as an extra, but not sure whether they will try and avoid paying, stating that it is wear and tear and therefore not covered.

What are your thoughts?

Thanks

Re: Leaky Turbo Seals - Is it wear and tear? [Re: ] #1046205
01/06/2010 22:16
01/06/2010 22:16

P
patch234
Unregistered
patch234
Unregistered
P



What's the mileage now compared to upon purchase?

Re: Leaky Turbo Seals - Is it wear and tear? [Re: ] #1046207
01/06/2010 22:17
01/06/2010 22:17
Joined: Nov 2006
Posts: 866
Derby
TimC Offline
Enjoying the ride
TimC  Offline
Enjoying the ride

Joined: Nov 2006
Posts: 866
Derby
Who is the warranty with?

On my A3 TDI, I recently had a turbo replaced on warranty due to sticking vains - the car had covered 104k on it's original turbo. That was with AA warranties - slightly more expensive than the rest, but the bill for that came to over £600 which they paid in full.




20VT+ 305bhp 284lb/ft
Re: Leaky Turbo Seals - Is it wear and tear? [Re: ] #1046208
01/06/2010 22:18
01/06/2010 22:18

T
The_Silver_Fox
Unregistered
The_Silver_Fox
Unregistered
T



It's now showing just under 49,600 and was on 48800 when I bought it a few weeks ago.

The mileage when the warranty started was last September was 45279.

Last edited by The_Silver_Fox; 01/06/2010 22:23.
Re: Leaky Turbo Seals - Is it wear and tear? [Re: ] #1046209
01/06/2010 22:20
01/06/2010 22:20

T
The_Silver_Fox
Unregistered
The_Silver_Fox
Unregistered
T



For clarity, here is an extract of my agreement under "Exclusions":

Quote:
wear and tear or the gradual reduction in operating performance commensurate with the age and mileage covered by the vehicle. This includes, but is not limited to:
a) The gradual loss of engine compression necessitating the repair of valves or rings.
b) gradual increase in oil consumption due to normal operating functions

Re: Leaky Turbo Seals - Is it wear and tear? [Re: ] #1046210
01/06/2010 22:20
01/06/2010 22:20

P
patch234
Unregistered
patch234
Unregistered
P



Can hardly be classed as where and tear then can it? 1200 miles since purchase????

Also, there may be justification stating that there are plenty of turbo's on the forum that have lasted over 100,000 miles.

You haven't put on a de-cat have you?

Re: Leaky Turbo Seals - Is it wear and tear? [Re: ] #1046212
01/06/2010 22:24
01/06/2010 22:24

T
The_Silver_Fox
Unregistered
The_Silver_Fox
Unregistered
T



No, no mods at all.

Sorry, I edited my post, so it's covered about 4300 since the warranty started.

Last edited by The_Silver_Fox; 01/06/2010 22:25.
Re: Leaky Turbo Seals - Is it wear and tear? [Re: ] #1046213
01/06/2010 22:27
01/06/2010 22:27

P
patch234
Unregistered
patch234
Unregistered
P



Well, I'd go back and start discussions on replacing the turbo then. It's failed and my line would be failed early.

How long since purchase?

Re: Leaky Turbo Seals - Is it wear and tear? [Re: ] #1046215
01/06/2010 22:28
01/06/2010 22:28

T
The_Silver_Fox
Unregistered
The_Silver_Fox
Unregistered
T



Warranty is a Mechanical Breakdown Warrnty supplied by with Autoprotect http://www.autoprotect.net/

12 Months cover started in September 2009.

Last edited by The_Silver_Fox; 01/06/2010 22:29.
Re: Leaky Turbo Seals - Is it wear and tear? [Re: ] #1046217
01/06/2010 22:31
01/06/2010 22:31

P
patch234
Unregistered
patch234
Unregistered
P



Give them a call, state your case and see what happens in the first instance. You may be pleasantly surprised If not, you will know their stance and be able to action as you see fit

Re: Leaky Turbo Seals - Is it wear and tear? [Re: ] #1046219
01/06/2010 22:35
01/06/2010 22:35

T
The_Silver_Fox
Unregistered
The_Silver_Fox
Unregistered
T



I think that's probably the way to go. Although I have already made use of the warranty, when my clutch slave cylinder started leaking. That time Motormech dealt with the company on my behalf, so I may just do that again.

Re: Leaky Turbo Seals - Is it wear and tear? [Re: ] #1046400
02/06/2010 11:44
02/06/2010 11:44

M
mikeyg
Unregistered
mikeyg
Unregistered
M



Have you spoke to the garage who sold you the car/warranty?

I had the same problem a month or so ago, got a local garage to speak to the warranty company on my behalf and it was a pain, but took it back to the people who sold the car and warranty to me and they were able to sort it.

Re: Leaky Turbo Seals - Is it wear and tear? [Re: ] #1046470
02/06/2010 13:24
02/06/2010 13:24

T
The_Silver_Fox
Unregistered
The_Silver_Fox
Unregistered
T



Not spoken to anyone yet. Getting an idea of cost from Motor-mech then going to call APA. See how it goes.


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