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Urgent Info Needed!
#1345976
24/05/2012 00:30
24/05/2012 00:30
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Enforcer
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Enforcer
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My wife's computer has lost all its emails (Outlook express) and they have not been saved in the yahoo account.
Is there any chance that Yahoo archive deleted messages? It's our only chance.
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Re: Urgent Info Needed!
[Re: ]
#1345984
24/05/2012 00:46
24/05/2012 00:46
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They aren't in there. The setting on OE was not to save a copy on the server, so the inbox and sent box contents are not on the server.
I know that if you try to close an email account with yahoo they are obliged to archive the messages anyway, for legal purposes (at least, that's is what I believe), so should they be able to retrieve them from their own archive on request?
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Re: Urgent Info Needed!
[Re: ]
#1345988
24/05/2012 01:10
24/05/2012 01:10
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Joined: Jul 2008
Posts: 12,643 Watford
MarioCirillo
Ex El Presidente
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Ex El Presidente
I AM a Coop
Joined: Jul 2008
Posts: 12,643
Watford
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If you have set outlook to download from the server and not leave a copy then im afraid you will not be able to get them back. I doubt very much yahoo keep a backup, even if they did its very unlikely you would be able to get your hands on them Sorry
Proud Owner of Rosso Speed LE041
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Re: Urgent Info Needed!
[Re: ]
#1345989
24/05/2012 01:13
24/05/2012 01:13
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Enforcer
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Enforcer
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So the last chance is to use a file recovery program to find them on the hard drive-
Any recommendations?
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Re: Urgent Info Needed!
[Re: ]
#1345992
24/05/2012 01:36
24/05/2012 01:36
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Enforcer
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Enforcer
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thanks - done all that, but they are not on the drive. I can only think I must have deleted a folder accidentally and it was too big to go in the recycle bin.
I'll have to try Piriform Recuva - tomorrow.
Wife understandably upset!
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Re: Urgent Info Needed!
[Re: ]
#1345996
24/05/2012 02:00
24/05/2012 02:00
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Enforcer
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Enforcer
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I have run a search with all the options ticked - system files, hidden files, etc.
Believe me. They have been deleted.
This Recuva looks good, though. I'll try it in the morning.
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Re: Urgent Info Needed!
[Re: ]
#1346083
24/05/2012 12:39
24/05/2012 12:39
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Enforcer
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Enforcer
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This is extremely puzzling. Please allow me to elaborate:
Wife's PC uses XP and Outlook Express 6. The emails are downloaded using POP3.
The storage folder for OE was set on the desktop - as "New Folder/emails". I can verify that by going into OE and checking the setting.
Last week I tidied up the desktop for her (BIG mistake!).
Now, the first time she tries to use OE all her emails have disappeared up to the time I tidied things up.
Performed a search using the hidden/system files options. I checked for *.dbx files over the whole C drive. None of the missing dbx files appeared .
Next, copied the Recuva program on to a stick, and ran it from there. Searched for 'email files'. One old zip file full of dbx files came up. NOTHING else, - not even as overwritten, damaged files. So the implication is that there are no other identifiable deleted dbx files on the drive.
Tried the same thing with PC Inspector. Same result.
So it looks like I have not actually deleted the emails. But if I didn't accidentally delete them during the tidy-up, what else could have happened?
All I can think of is accidental overwriting. But how could that happen?
They should at least appear as damaged lost files, even then, so I am now scanning with PC Inspector for 'lost files'.
Nothing - no lost files either.
So what could it be? I am totally stumped.
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Re: Urgent Info Needed!
[Re: ]
#1346118
24/05/2012 14:48
24/05/2012 14:48
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Joined: Dec 2005
Posts: 3,300 Paddock Wood, Kent
adder58
I need some sleep
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I need some sleep
Joined: Dec 2005
Posts: 3,300
Paddock Wood, Kent
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sounds like you need to try and recovery it then, not sure how it works with large files. try looking here Free software with reviews this one looks ok Data recovery sometimes the freebies will find it, but then you have to pay to recover it
Last edited by adder58; 24/05/2012 14:49.
was Elec blue + owner now use of a mini cooper S 25y independent Mortgage-Financial adviser
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Re: Urgent Info Needed!
[Re: ]
#1346128
24/05/2012 15:51
24/05/2012 15:51
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Enforcer
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Enforcer
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I have now tried three different recovery tools, and none of them has found a single .dbx file on the drive (of the ones I am looking for).
So they don't appear as 'deleted' or as 'lost'.
There has to be an explanation for this. Could it be something to do with a corrupted NTFS directory, or something?
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Re: Urgent Info Needed!
[Re: ]
#1346133
24/05/2012 16:02
24/05/2012 16:02
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proccy
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proccy
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Now this may be the thickest piece of a suggestion this millenium, and if so i apologise due to extreme techno phobia - but if you used a "resore system" point to a time prior to your event, would this sort it out? My apologies in advance for wasting seconds of people's lives who read this
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Re: Urgent Info Needed!
[Re: ]
#1346147
24/05/2012 17:02
24/05/2012 17:02
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Enforcer
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Enforcer
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I don't know. I imagine that because the files have at least been removed from their original directory this method will not find them. It doesn't cause the directory tree to revert to an earlier structure.
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