I've told them to come and pick it up without me doing anything. The friend in question was a bit concerned as I'd just spent the last two days getting some rather irritating malware from one of their other kid's laptops caused probably by being
daft enough to open random links
before getting the virus scanner/malware protection up and running (McAfee which they've paid a years subscription for, don't even get me started on what I think of that).
The chromebook belongs to a 10 year old so no danger of being
daft enough to open random links
with this one.
Good to know that the reset is easy and very quick.