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Breakdown cover in France #1663758
17/02/2023 23:29
17/02/2023 23:29
Joined: Dec 2005
Posts: 3,609
S. Wales. Way beyond my means
Gripped Offline OP
Club member 1924
Gripped  Offline OP
Club member 1924
Forum is my job

Joined: Dec 2005
Posts: 3,609
S. Wales. Way beyond my means
Evening all

We're heading off to France in the car soon so I rang to check about breakdown cover. They said that as French motorways are privately run, the cover doesn't apply, so in order to get recovered you first have to phone the police to get you off the motorway.

This sounds very odd to me. I've travelled through France many times and I can't remember this being an issue previously. Or maybe I just forgot.

Any ideas?

Thanks in advance

Re: Breakdown cover in France [Re: Gripped] #1663769
18/02/2023 12:09
18/02/2023 12:09
Joined: Jan 2023
Posts: 26
Southampton
Alansclark Offline
Club member 2015
Alansclark  Offline
Club member 2015
Discoverer

Joined: Jan 2023
Posts: 26
Southampton
According to RAC,

What to do if you break down on the motorway in France

If you break down on the motorway (‘Autoroute’) in France, call for help using the nearest orange emergency phone – even if you have European breakdown cover in place. This is because French motorways are privately managed.

Here’s what to do if you break down on the motorway in France:

Don’t call the RAC – instead, use one of the orange emergency telephones positioned every 2 km along the motorway
If you can’t get to one of these orange phones, call the emergency services on 112
The emergency services will send help and you’ll be towed to safety
Once you’ve been towed to a designated safe area, call the RAC on 0033 472 4352 44
We’ll send assistance and talk you through next steps 🤔

Re: Breakdown cover in France [Re: Gripped] #1663787
18/02/2023 18:43
18/02/2023 18:43
Joined: Dec 2005
Posts: 3,609
S. Wales. Way beyond my means
Gripped Offline OP
Club member 1924
Gripped  Offline OP
Club member 1924
Forum is my job

Joined: Dec 2005
Posts: 3,609
S. Wales. Way beyond my means
Brill thanks for the confirmation.

Re: Breakdown cover in France [Re: Gripped] #1663800
20/02/2023 08:18
20/02/2023 08:18
Joined: Oct 2008
Posts: 6,783
In the coupe.
magooagain Offline
Club Member 259
magooagain  Offline
Club Member 259
Forum is my life

Joined: Oct 2008
Posts: 6,783
In the coupe.
Life expectancy on a French autoroute hard shoulder is not very good.
So get over the barrier and don't feck about with the car.



Re: Breakdown cover in France [Re: magooagain] #1663804
20/02/2023 09:43
20/02/2023 09:43
Joined: Sep 2006
Posts: 17,114
FCSS 01684 593187
Countrycruising Offline
Club Rep Europe, member 914
Countrycruising  Offline
Club Rep Europe, member 914
Forum veteran

Joined: Sep 2006
Posts: 17,114
FCSS 01684 593187
Originally Posted by magooagain
Life expectancy on a French autoroute hard shoulder is not very good.
So get over the barrier and don't feck about with the car.


I had to change a wheel on a Coupe back in 2019 on the hard shoulder on our way back from the 25th anniversary, fucking scary that was!

Re: Breakdown cover in France [Re: Alansclark] #1663808
20/02/2023 19:18
20/02/2023 19:18
Joined: Dec 2005
Posts: 1,298
Pontefract, West Yorkshire
andyps Offline
Club member 1482
andyps  Offline
Club member 1482
My job on the forum

Joined: Dec 2005
Posts: 1,298
Pontefract, West Yorkshire
Originally Posted by Alansclark
According to RAC,

What to do if you break down on the motorway in France

If you break down on the motorway (‘Autoroute’) in France, call for help using the nearest orange emergency phone – even if you have European breakdown cover in place. This is because French motorways are privately managed.

Here’s what to do if you break down on the motorway in France:

Don’t call the RAC – instead, use one of the orange emergency telephones positioned every 2 km along the motorway
If you can’t get to one of these orange phones, call the emergency services on 112
The emergency services will send help and you’ll be towed to safety
Once you’ve been towed to a designated safe area, call the RAC on 0033 472 4352 44
We’ll send assistance and talk you through next steps 🤔


Having broken down on an Autoroute (not in my Coupe) and used recovery that is about right, even if you stop at a service/rest area as I managed to crawl to. I called the RAC and they said I had to use the emergency phone in the car park. The recovery take you off the Autoroute and then the RAC take over, and the RAC covered the fee to be removed from the Autoroute. The rest of the journey is another story altogether...


Andy

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