Hi, just to make everyone aware i purchased a strut brace nearly 4 weeks ago from thic company on ebay, the next day i got an email saying it was on backoeder from italy & it could take upto 4 weeks! i have now sent six emails to him asking for an update with no reply & am about to inform ebay, ive looked at his negative feedback and it seems he has done this to alot of people & then blames anyone but himself, BE AWARE!

quote,ive looked at his negative feedback and it seems he has done this to alot of people & then blames anyone but himself, BE AWARE!

so hes had 14 out of 1500 in 12 months,i would say thats bloody good going,as he said there from italy.give it a bit of time over what he said and then start posting about it.think you jump the gun a bit imo

Dont agree bud.

Shouldnt be selling something thats not in stock. Also, if he wants to do this, should be part of the advert that can take x amount of weeks...

Ross

try emailing him on his site,
http://www.strut-bracer.co.uk/page1.php?sitepage=1

(quote)the next day i got an email saying it was on backoeder from italy & it could take upto 4 weeks!

so he did tell him and he could of got his money back then

Yeah emailed him AFTER he's already paid for it. It should be on the ebay advert. Bad business practise i believe.

Ross

yes it should be.

If i have to wait 4 weeks then fair enough but he should have given me the opportunity of a refund & mainly he should reply to 1 of my 6 emails ive sent over the last 2 weeks! thanks for sticking up for me ross!

matt he sent you an email saying that they will take 4weeks the next day so to weeks after this you sent the emails as you say its nearly 4weeks now,the bloke is wroung not replying to your emails and should say in his add that they might not be in stock,would you like me to try and get hold of him and find out whats happing our get your money back i have sent loads of pepole to this bloke and he has never let them down,

Not much help I'm afraid but you should have read their Terms and Conditions before agreeing to purchase.

After reading section 10 it appears that you would have reason to cancel if the order is expected to take longer than 30 days.

You should also be, or have been, able to cancel within 7 days, in line with the distance selling regulations.

Bob

part 9,and ten

like i said i dont mind waiting 4 weeks & if its still comming it will be here soon but the fact he is not replying to my emails concerns me, i dont want to upset him yet as its not been 4 weeks but if you can contact him for me i would be gratefull (cowboy).

I ordered the same strut brace from demon tweeks and they then emailed me saying it would be 4 weeks-i wanted it quick so i cancelled the demon tweeks order and ordered with strutbracer and it came within a week. Just trying to reassure you that hes a honest dude

mattcooke can you pm me your ebay name thanks

First time I've heard about a problem with this guy too and Cowboy has sent loads of business his way.

Bit unfair if you're in a rush though.

Btw, just to explain my situation, i believe that i bought my strutbrace from this guy aswell. Doesnt change my opinion on treating customers fairly.

Ross

ok matt i have sent him an email, watch this space

Mmm sounds like cowboy no’s the illusive strut-bracer !! or could it be him????? Lol

na mate i dont no him but did have him on the phone a lot at one time,i was telling him that the 16vt one will fit but he would not have it,he even said that he had tryed one and no way did it fit,but i no better,so i left it at that

Out of interest, how much did you pay for the brace?

Scott

mine was 54 quid but some time ago over 2 yrs

I've been looking for a strut-brace for the 20vt, but the ones I've seen are only for the 16vt. Can you guys confirm that the 16vt strut brace will fit a 20vt? And is the one from strutbracer the same as the one sold at demont-weeks?

Cheers

I was in the process of setting up a group buy with these people last year and ordered a set of braces to test out, their customer service and delivery times were so poor I gave up, they actually got quite abusive in emails when I told them I was going elsewhere.

They do sell a lot of braces but be prepared for a long wait.

yes mate the 16vt one fits the 20vtjust have to un hook a loom on the righthand side and take of two fixed washers of the old screws.part number is OMPMA1732 and its five pounds cheaper at demon teaks aswell.

mine is the same as cowboys from strutbracer, 68£ with delivery came within 2 weeks

also in demon tweaks says will take 15to 28 to arive