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Do not post with DHL Look!!!!!
#793990
13/03/2009 19:47
13/03/2009 19:47
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shaun2k20v
Unregistered
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shaun2k20v
Unregistered
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Check this... i sent a bonnet off to oxo a member on the forum on wed by courier using DHL what a mistake to make, as i thought it would be a good service and the things i have sent already have ben fine. this is what the bonnet looked like a day before i sent it... and then i spent 1 1/2 hours building a frame, and packing it in there so well as to stop any damage or moving parcels from hitting it... poor old oxo rang me today saying the bonnet was a writeoff...and he sent me some images... this is it packed ready to go... these are the pictures he sent me, and i am so disgusted its unreal.. this is how they gave him the bonnet ???????????????????? ???????????????????? ????????????????????? ????????????????????? DONT USE THEM...this is what might happen..its like they have seen the bonnet and just thought, hey lets ruine someones day.. savage, crap service only saving grace is i told them its a rare bonnet and its worth loads so im going to get the money back to the sum of 300 quid, and give half to oxo, so he can get a respray or replacement and his postage back. (what i mean is ive said its more then it is to get a better re-imbursment) 300 is a figure i would expect!! scumbags
Last edited by shaun2k20v; 13/03/2009 20:28.
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Re: Do not post with DHL Look!!!!!
[Re: ]
#793994
13/03/2009 19:52
13/03/2009 19:52
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JIM16vt
Unregistered
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JIM16vt
Unregistered
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fccuking mate, feel for you. Should be more done to stop people doing this kind of thing.
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Re: Do not post with DHL Look!!!!!
[Re: Guzbod]
#793997
13/03/2009 19:56
13/03/2009 19:56
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Joined: Jun 2006
Posts: 5,244 Watford, Herts.
Hyperlink
Forum is my life
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Forum is my life
Joined: Jun 2006
Posts: 5,244
Watford, Herts.
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Before you slag them off have you contacted them to see what they will do about it?
As you've edited your post....
They are scumbags as they have admited the damage they did and have paid for it to be fixed? That seems like quite good service to me...and personally I would give more than half to oxo for the hastle of having to get it resprayed.
Last edited by Hyperlink; 13/03/2009 20:03.
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Re: Do not post with DHL Look!!!!!
[Re: Hyperlink]
#793998
13/03/2009 20:02
13/03/2009 20:02
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sweetride
Unregistered
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sweetride
Unregistered
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only saving grace is i told them its a rare bonnet and its worth loads so im going to get the money back to the sum of 300 quid, and give half to oxo, so he can get a respray or replacement and his postage back
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Re: Do not post with DHL Look!!!!!
[Re: Hyperlink]
#794002
13/03/2009 20:07
13/03/2009 20:07
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shaun2k20v
Unregistered
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shaun2k20v
Unregistered
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yeah they are going to send me a claim form...
no sorry, no "i really do care" speech, nothing, cold and crap.
Last edited by shaun2k20v; 13/03/2009 20:07.
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Re: Do not post with DHL Look!!!!!
[Re: Hyperlink]
#794005
13/03/2009 20:10
13/03/2009 20:10
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shaun2k20v
Unregistered
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shaun2k20v
Unregistered
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"They are scumbags as they have admited the damage they did and have paid for it to be fixed? That seems like quite good service to me...and personally I would give more than half to oxo for the hastle of having to get it resprayed."
....they have not given me a figure, and the bonnet was £90 when sold to him...
Last edited by stan; 13/03/2009 20:11. Reason: No personal abuse please
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Re: Do not post with DHL Look!!!!!
[Re: ]
#794008
13/03/2009 20:12
13/03/2009 20:12
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shaun2k20v
Unregistered
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shaun2k20v
Unregistered
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andyps...you reckon more?
will they actually pay that though, as the bonnet was second hand
Last edited by shaun2k20v; 13/03/2009 20:13.
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Re: Do not post with DHL Look!!!!!
[Re: ]
#794013
13/03/2009 20:17
13/03/2009 20:17
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4076_20vt
Unregistered
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4076_20vt
Unregistered
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i used dhl to recieve a bonnet before, yours looks fantastic compared to mine, mine looked like it had been thrown off a block of flats.
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Re: Do not post with DHL Look!!!!!
[Re: ]
#794019
13/03/2009 20:22
13/03/2009 20:22
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shaun2k20v
Unregistered
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shaun2k20v
Unregistered
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you know what...im sick of people with their silly comments, im only trying to help the guy, i dont owe anybody anything, i sent a bonnet to a buyer for a really really cheap price for condition, the delivery has wrecked it, and i have nothing, he has a now crappy bonnet.
most peeps on ebay would only give back what they received.
i dont work like that sorry for being out the box.
i want to help him as if that was me this morning i would have gone crazy.
his payment has not gone through as i told him to cancel it.
so im £30 down minus a bonnet valued cheap at £90
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Re: Do not post with DHL Look!!!!!
[Re: ]
#794021
13/03/2009 20:24
13/03/2009 20:24
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shaun2k20v
Unregistered
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shaun2k20v
Unregistered
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Re: Do not post with DHL Look!!!!!
[Re: ]
#794022
13/03/2009 20:30
13/03/2009 20:30
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Joined: Feb 2007
Posts: 3,486 London Tan
technics
I need some sleep
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I need some sleep
Joined: Feb 2007
Posts: 3,486
London Tan
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Totally agree with samsite and shaun2k. I think shaun is being more than fair.
Yes DHL are sorting it out, but this is a process which should of never of happened! The bonnet should of been recieved as it was picked up, it was packaged pretty well, there was just a lack of care taken = scumbags. Put yourself in shaun and oxo position, how would you feel?
Now in the 400+ bhp club!
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Re: Do not post with DHL Look!!!!!
[Re: ]
#794023
13/03/2009 20:32
13/03/2009 20:32
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Johna
Unregistered
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Johna
Unregistered
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think dhl delivered me some leather seats for the coupe, the frame was all bent.. luckly, i had the old frames. still a hassle though!
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Re: Do not post with DHL Look!!!!!
[Re: Paul_V]
#794163
13/03/2009 23:49
13/03/2009 23:49
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Goonv8
Unregistered
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Goonv8
Unregistered
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I had with a problem with DHL today. They didn't pick up my parcels so I had a go and they rearranged. When they came, they had only resheduled one parcel and refused to collect the other one! Even though it was booked for the previous day!!!!!! I spoke to the driv er the line manager and the department head. In the end, they gave me a credit and I sent it through the post office. It was cheaper too!
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Re: Do not post with DHL Look!!!!!
[Re: ]
#794181
14/03/2009 00:51
14/03/2009 00:51
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Mark20v
Unregistered
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Mark20v
Unregistered
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I went to DHL the other day to send 2 parcels - they weighed one (6.5kg) and told me it would be £25.00 + vat + roughly double that to increase the ins cover.
I said no thanks to which the lady told me to go online to parcels2go and pay them (I enquired and it was half the DHL price) - thing is, she told me that the parcel gets taken to DHL, they process it and deliver it, same service as if I had paid there and then to DHL! 'Apparently' they have an account and pay about £3.00 per parcel - not determined by weight.
When I walked past the distribution centre there were parcels being kicked along the floor and thrown from the back of a van onto the floor! Unbelievable, I wonder how many ins claims they have to deal with...?!!!!
I think a full refund is adequate as you made enough provision for its safe carriage, if it was damaged by the carrier it isnt your fault - i think you have been more than fair - makes your blood boil this sort of sh!tty service.
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Re: Do not post with DHL Look!!!!!
[Re: ]
#794241
14/03/2009 09:44
14/03/2009 09:44
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adam6900
Unregistered
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adam6900
Unregistered
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they dont cover body panel's end off so they wont pay out, tbh its actualy oversize to send with them as a parcle and should have been on a pallet, do you realy expect one person to be able to lift and move that about on there own in and out of the van?
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Re: Do not post with DHL Look!!!!!
[Re: ]
#794252
14/03/2009 10:23
14/03/2009 10:23
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Joined: Dec 2005
Posts: 4,831 Haslemere, Surrey
Mark_S
Forum is my job
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Forum is my job
Joined: Dec 2005
Posts: 4,831
Haslemere, Surrey
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their drivers don't even have Sat Navs or company phones...
997 C4S
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Re: Do not post with DHL Look!!!!!
[Re: Mark_S]
#794253
14/03/2009 10:27
14/03/2009 10:27
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porkypaul
Unregistered
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porkypaul
Unregistered
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their drivers don't even have Sat Navs or company phones... What has that got to do with anything? I'm a courier driver and I don't have a sat nav, I don't need 1.
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Re: Do not post with DHL Look!!!!!
[Re: Mark_S]
#794285
14/03/2009 11:58
14/03/2009 11:58
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porkypaul
Unregistered
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porkypaul
Unregistered
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He mustn't have been a very good driver then, I think they were telling you a few porkies mate all van's have phones so they contact the driver for collections etc. Probally told you that for security reasons we don't give out drivers numbers.
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Re: Do not post with DHL Look!!!!!
[Re: ]
#794334
14/03/2009 12:51
14/03/2009 12:51
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oxo
Unregistered
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oxo
Unregistered
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i see my name is here alot and parts of the thread are flamed
i bought the bonnet off shaun on ebay he packed and sent it dhl in a crate it arrived damaged and uncrated
i have NOT stopped the paypal payment as shaun2k20v would get a strike from ebay and paypal i have left it in his hands to refund the money
shaun is a nice guy and has kept me upto date with whats going on
he is putting a claim in to the insurance to cover the costs as far as im aware
if the thread gets flamed again can it be locked please
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Re: Do not post with DHL Look!!!!!
[Re: ]
#794392
14/03/2009 15:07
14/03/2009 15:07
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Joined: Jul 2007
Posts: 792 Stafford
sandytim
Enjoying the ride
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Enjoying the ride
Joined: Jul 2007
Posts: 792
Stafford
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i see my name is here alot and parts of the thread are flamed
i bought the bonnet off shaun on ebay he packed and sent it dhl in a crate it arrived damaged and uncrated
i have NOT stopped the paypal payment as shaun2k20v would get a strike from ebay and paypal i have left it in his hands to refund the money
shaun is a nice guy and has kept me upto date with whats going on
he is putting a claim in to the insurance to cover the costs as far as im aware
if the thread gets flamed again can it be locked please
oxo, I think the flames that your on about come on automaticly when a thread reaches 30 replies or 200 veiws. Shaun has gone through a lot in his short coupe ownership and he certainly could do without this mess. I hope you can sort it all out with DHL taking the blame
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Re: Do not post with DHL Look!!!!!
[Re: sandytim]
#794397
14/03/2009 15:22
14/03/2009 15:22
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sediciRich
Unregistered
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sediciRich
Unregistered
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DHL are scum, sent a crank - arrived in 2 pieces, sent brake discs - missed delivery and never re-tried or told the recipient about the call - never seen again.
That was via parcel 2 go and they're a bunch of #@@!!??ers!!
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Re: Do not post with DHL Look!!!!!
[Re: ]
#794421
14/03/2009 15:57
14/03/2009 15:57
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Mark20v
Unregistered
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Mark20v
Unregistered
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That seems to be the opinion of them on many different forums.
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