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Re: Lancaster
[Re: barnacle]
#1614600
17/01/2018 10:38
17/01/2018 10:38
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Barney
Unregistered
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Barney
Unregistered
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Re: Lancaster
[Re: barnacle]
#1614630
17/01/2018 21:59
17/01/2018 21:59
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Barney
Unregistered
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Barney
Unregistered
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Nice one, I'll give them a try. Thanks for the info & to Neil for the suggestion.
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Re: Lancaster
[Re: barnacle]
#1636496
31/10/2019 08:19
31/10/2019 08:19
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Joined: Mar 2015
Posts: 118 Gwent, South Wales
bobbyboy
Club member 1504
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Club member 1504
On a journey
Joined: Mar 2015
Posts: 118
Gwent, South Wales
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Took a policy out with Lancaster in April, my first time with them. A couple of months later, I informed them of a numberplate change, stinging me £30 for the privilege, which seemed a bit high at the time, but accepted it without question. Had to cancel the policy this week, only 6 months down the line. This is where my disappointment really begins. I understand that an admin fee will be charged, as I'm not completing the full year agreement. But receiving no refund at all, not a penny, stunned me enough that I came off the phone to them without even questioning it. So I'm posting this to highlight the excessive charges, in my opinion obviously, that some companies choose to levy on policy holders. Suffice to say I won't be looking at calling Lancaster at renewal time in the future.
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Re: Lancaster
[Re: barnacle]
#1636497
31/10/2019 08:58
31/10/2019 08:58
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Joined: Feb 2017
Posts: 1,621 Leicester UK
Ballypete
Club Member 1578
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Club Member 1578
My life on the forum
Joined: Feb 2017
Posts: 1,621
Leicester UK
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Might be worth looking at Hagerty for your renewal bobbyboy, members get a club discount and they appear to be quite relaxed around admin charges
Doris the 1998 Portofino Blue 20V and Zoe the 1999 Alfa Romeo 916 Spider Bog standard needn't be boring...
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Re: Lancaster
[Re: barnacle]
#1636502
31/10/2019 13:10
31/10/2019 13:10
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Joined: Mar 2015
Posts: 118 Gwent, South Wales
bobbyboy
Club member 1504
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Club member 1504
On a journey
Joined: Mar 2015
Posts: 118
Gwent, South Wales
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I used Hagerty the year before, and only used Lancaster this year due to their lower premium. Maybe Lancaster use the lower premiums to bring business in, and charge higher admin fees to make up this difference. I've never had reason to cancel a policy, so apart from the odd change mid term, I've never been in this position before. Ah well, you live and learn. Interestingly though, on the same day this happened, I also cancelled a modern car policy with Direct Line, as I wanted to put this other car on a classic policy. I'm being refunded the remaining months premiums, and they're not charging any admin as they admit that they don't offer classic policies, so feel they shouldn't penalise me for this reason. Quite refreshing to be honest, and unexpected.
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